Shipping policy
Shipping Policy
Vivid Noise Club ships internationally, with shipping options and estimated delivery times shown at checkout before you complete your order.
All physical products are made to order. This means your item is created after your order is placed, helping reduce waste while keeping the range fresh, flexible and intentional.
Order Processing
Most physical orders are prepared and dispatched within 3-7 business days. Business days do not include weekends or public holidays.
During busy periods, such as seasonal launches or major gifting periods, processing may occasionally take a little longer. You’ll receive order updates by email where available.
Shipping Times
Shipping costs and estimated delivery times are shown at checkout before you complete your order.
Once your order has been dispatched, delivery time depends on your location, the product ordered and the delivery service used. Tracking information will be sent where available.
International Shipping
Vivid Noise Club ships internationally.
Please make sure your delivery address is entered correctly at checkout, including postcode, region and country.
Customs, Duties and Taxes
International orders may be subject to customs fees, duties, import taxes or local charges depending on your country.
These charges are set by local authorities and are the responsibility of the customer. Vivid Noise Club does not control these charges.
Multiple Items In One Order
If you order more than one item, they may occasionally arrive in separate parcels or at slightly different times.
This can happen when different product types are prepared separately. It does not mean the rest of your order has been forgotten.
Digital Products
Digital products are delivered electronically. No physical item will be shipped.
After purchase, your digital files will be available according to the delivery method shown at checkout.
Incorrect Shipping Address
Please check your shipping address carefully before placing your order.
If you notice an error, contact Vivid Noise Club as soon as possible through the contact page. Address changes cannot always be guaranteed once an order has started processing.
Delayed Or Missing Orders
If your order has not arrived within the expected timeframe, please check your tracking information first, where available.
If tracking has not updated for several days, or you believe your parcel may be lost, contact Vivid Noise Club through the contact page stating your order number.
Damaged Or Incorrect Items
If your item arrives damaged, defective or incorrect, please contact Vivid Noise Club at hello@vividnoiseclub.com as soon as possible with your order number and clear photos of the issue.
I’ll review the problem and help resolve it as quickly as possible.
Need Help?
For order questions, delivery concerns or product queries, please contact us at hello@vividnoiseclub.com and include your order number where possible.